Ratings & Reviews

Overall Rating

4
(159 reviews)
91.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Allysa M. - |Recommended: NoOverall good but always room for improvement — N A
submitted by Alejandra J. - |Recommended: YesSatisfactory — It’s okay.
submitted by Pierce P. - |Recommended: YesI really enjoy it, and feel comfortable — I would tell them its a fun, safe, and comfortable place to live
submitted by Capacstre A. - |Recommended: YesThe property is nice and somewhat clean. — It’s nice living here. Most days it’s quiet and chill but when they have parties you can’t really tell unless you live close by. the only bad thing is that they throw the glass bottles on the ground. But other than that it’s nice living here and the basketball court and pool are always lit.
submitted by Shaunanthony P. - |Recommended: YesThe Ranch is a nice place to say. NIce area away from the city. Lovely trails... — I would love people to stay here. Meet new people, and new things to do around. Lovely people..
response from property -Thank you!
submitted by Ashley J. - |Recommended: YesMy Review — I think this place is a nice place to live however I would wish that the office would communicate better. I called a month ago to ask about when the gates are closing, and she said a week and its been a month. Having a gated community was a huge reason why I chose to live here and so for them not to take that safety measure for their residents is concerning. I also would have wished they would have kept the pool closed from August to October because really it is unsafe and doesnt make me feel great about living here. Shows me they don't particularly care about the pandemic or the safety of their residents. They closed the pool only once during the pandemic between that period and it was only for a week or so.
response from property -Ashley, thank you so much for your recommendation and for your feedback! It's comments like yours that will help us as we strive to improve our community for all of our residents. Resident satisfaction and safety are at the top of our priorities and we will continue to work hard and improve. We appreciate you and are happy to have you as a resident here!
submitted by Gath A. - |Recommended: YesIt’s a good place to live to get you back on your feet — It’s nice
response from property -Thanks, Gath!
submitted by Hailey G. - |Recommended: YesNice place to live — It's calm and an overall nice place to live. There was a couple things wrong with our apartment when we got here, but maintenance hopped right on it and got most of it fixed. Would recommend
response from property -Thank you, Hailey! We really appreciate the great rating and review!
submitted by Jesus R. - |Recommended: YesGood place to leave for cheap — I've been living here for over 2 years and I got no complaints at all pretty good service and whenever there is a problem its resolved pretty fast
response from property -Thanks, Jesus! We really appreciate your recommendation.
submitted by Tayla D. - |Recommended: YesIt's a pretty nice place — It's pretty chill.
submitted by Skyelynn B. - |Recommended: YesGood place with good prices — It's never too noisy, even if it is it doesn't last long. The walls are kinda thin that I could hear my roommate and she could hear me but if you have good roommates that wouldn't necessarily matter. I like that me and my roommates get our own sink and space. Even though we have to share the bathroom, it isn't that much of a problem if you just talk to each other. I also like that compared to dorms, you can actually park near your apartment rather than at a garage. I also like the space in the room. The bed is nice and large, it comes with a large desk and even a dresser. The kitchen also has everything you need as well whereas in a dorm, you would have to share the kitchen with so many people. You even get your own washer and dryer whereas at the dorm, you have to get lucky to get to one in time and have to worry if someone will steal your clothes or not. My other roommate once mentioned she tried to call the maintenance to fix our alarm and they never came apparently but I don't know how she did it.
response from property -Skyelynn, thank you for taking the time to leave us a great review and for sharing your experience.
submitted by Tajene P. - |Recommended: YesIt’s very well maintained, the environment is nice and the neighbors aren’t loud — That it’s great, I love it here
response from property -Short and sweet. We love it! Thanks, Tajene!
submitted by Seldyn S. - |Recommended: YesI enjoy living here few concerns — The grounds are beautiful and everyone is very nice and helpful. Air conditioning works well in units, which is great. There is always somewhere to park near my building, which I appreciate. However, if you are easily disturbed by noise, you should know that it is easy to hear neighbors through walls ceilings and can get quite loud at times.
response from property -Thanks, Seldyn!
submitted by Sierra F. - |Recommended: YesWorth the Low Rent, If You Do Not Need Help From Management — Staff is not very helpful and apartment was not clean. Roads leading in and out are full of potholes. Often get charged for things we should not be charged for even if we are listed as exempt. The apartment, however, is a good size. The furniture is nice. The rent is reasonable. The walls are thick, so you cannot hear your neighbors well. Basically, if the management took care of more on the property and in a more timely fashion, this place would be great.
response from property -Hi Sierra, thank you so much for sharing your experience. As always, we are looking for ways where we can improve. Please contact our leasing office with any concerns or thoughts on how we can make your experience with us even better.
submitted by Steven C. - |Recommended: YesGreat for the price — Better than what you would expect from an apartment at this price.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Ranch at Star Pass, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Ranch at Star Pass, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose